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Deliveries may be made any time between 8:00am and 8:00pm. Please try to ensure that there is access to the delivery property during this window, however if you are not at home, our couriers will attempt delivery to a secure location or leave your parcel with a neighbor.
Please note we are unable to deliver to PO BOX addresses of any kind as the couriers we use require a signature to confirm delivery.
|Delivery Options||Delivery Times||Delivery Costs|
|Standard||3 - 5 working days (if ordered before 8pm)||$5.00|
|Two Day||Orders up to midnight Monday - Thursday or 8pm Friday for guarantee Two Day delivery. There is no limit on how many times you order.||$15.99|
|Next Day||Orders up to midnight Monday to Thursday, 8pm Friday for next working day delivery to the West Coast. For the rest of U.S. order up to 1pm Monday to Thursday or 8pm Friday for next working day delivery.||$25.00|
|Orders shipped outside of the United States.||$45.00|
Should you refuse a shipment from Street Steps or do not take necessary steps to retrieve your shipment after we have attempted delivery at your nominated shipping address you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Street Steps. This amount will be deducted from your merchandise refund.